Privacy Policy
Samify AI ("Samify AI", "we", "us") provides AI strategy and automation services, and operates the Samify Content Studio platform. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have.
We are based in Thornhill, Ontario, Canada, and serve clients in Canada, the United States, and Europe.
1. Information we collect
Information you give us
When you submit the contact form on samifyai.com, we collect the details you enter: your name, email address, phone number, company name, company website, country, and the content of your message. Only your name and email address are required.
When you book a call, our scheduling provider collects your name, email address, and chosen time.
If you become a client, we collect the business information needed to deliver the work. For Content Studio this typically means brand assets such as logos, colour palettes, fonts, brand guidelines, and the identifiers of the social media accounts we publish to on your behalf.
Information collected automatically
Our website does not use advertising or cross-site tracking cookies. Your browser stores your theme and font preference locally on your own device; that setting never reaches our servers. Our hosting provider keeps standard server logs, including IP addresses, for security and reliability.
Information from other sources
When we prepare a social media audit, we collect publicly available information from public social media profiles, such as post counts, engagement figures, and publicly posted content.
2. How we use information
- To respond to enquiries and schedule conversations
- To deliver the services a client has engaged us for, including creating and publishing content
- To operate, secure, and improve our website and platform
- To send service communications, such as confirmation that a post has published
- To meet legal, accounting, and regulatory obligations
We do not sell personal information, and we do not share it with third parties for their own marketing. We do not build or train AI models of our own.
3. Acting on your social media accounts
Where a client asks us to manage their social media, that client grants us access through the relevant platform's own permission process. The permissions we hold are visible to the client in that platform's settings at all times, and we use them only to deliver the services that client has asked for.
Depending on the services engaged, this may include publishing approved content, and responding to comments and direct messages on the client's behalf. We only ever act within the permissions the client has granted, and only on accounts they own.
We retain the identifier and link of each published post so the client can see what went live. We do not retain follower lists or message archives beyond what is needed to perform the agreed service.
A client can withdraw access at any time by revoking it in the platform's settings or asking us to disconnect the account. Withdrawal takes effect immediately.
4. Service providers
We use a small number of providers to run our business. Each receives only what it needs to perform its function.
| Provider | Purpose | What it receives |
|---|---|---|
| Supabase | Database and file storage | Client account data, brand assets, generated content |
| Anthropic | AI content generation | Content briefs and brand guidelines |
| AI content generation, and sending service email | Content briefs; recipient address and message content | |
| n8n | Publishing automation and credential storage | Post content and social account credentials |
| Calendly | Call scheduling | Name, email address, chosen time |
| Apify | Public social media data for audits | Public profile handles |
| LinkedIn, Meta | Publishing and managing approved content | Post content and the target account identifier |
| DigitalOcean | Server hosting | Standard server logs |
Each provider processes information under its own terms and privacy policy. Some operate outside Canada, including in the United States and the European Union. Where information is transferred internationally, we rely on the provider's contractual safeguards.
5. How long we keep information
We keep personal information only as long as we need it for the purpose it was collected, or as long as the law requires. In practice:
- Contact enquiries are kept while there is an active or reasonably foreseeable business conversation, and deleted on request.
- Client data is kept for the length of the engagement and for a reasonable period afterwards, so we can answer questions and meet our obligations.
- Access credentials for social accounts are removed when an engagement ends or access is withdrawn.
- Accounting records are kept for the period Canadian tax law requires.
You can ask us to delete your information sooner, and we will unless we are legally required to keep it.
6. Your rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct anything that is inaccurate
- Delete your information, where we have no legal reason to keep it
- Provide a copy in a portable format
- Stop processing, or withdraw consent you previously gave
Email info@samifyai.com and we will respond without undue delay. There is no charge.
7. Security
We take reasonable measures to protect personal information. Access to client data is limited to the people who need it. Credentials for social media accounts are held in our automation platform's encrypted credential store rather than in our application database. Our database applies per-client access controls so that one client's records are not accessible from another client's account. Our providers apply industry-standard encryption in transit and at rest.
No system is perfectly secure. If a breach affects your personal information, we will handle it in accordance with applicable law.
8. Children
Our services are for businesses. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we will delete it.
9. Changes to this policy
We will update this page when our practices change and revise the date at the top. Material changes affecting existing clients will be communicated directly.
10. Contact
Samify AI
Thornhill, Ontario L4J 8J2, Canada
info@samifyai.com